Psychosocial risk is a clear example of a complex, human system.
Psychosocial risk is a clear example of a complex, human system
Experiences of workload, support, fairness, and control vary across roles and contexts. Early warning signs are often subtle.
Traditional surveys tend to surface symptoms after harm has already occurred.
Applying sense-making to psychosocial risk

Stories Shared
Experiences Signified
Patterns Emerge
Insight & Action
Using a sense-making approach, psychosocial risk is explored through lived experience rather than abstract categories.
People share real stories about how work affects them. They signify those experiences themselves. Patterns reveal where risks are emerging, where protective factors exist, and where experiences diverge across the system.

TRIAD
Instead of rating questions, participants use simple visual prompts to express trade-offs and tensions.
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Triads explore how experiences sit between three meaningful qualities. Sliders explore absence and excess.
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There are no right answers. What matters is the pattern that forms across many experiences.
Support
Workload
Control

SLIDERS
Sliders explore how people experience tension between two ends — for instance, too much pressure vs. too little challenge.
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There are no right answers. What matters is the pattern that forms across everyone’s input.

